By Alan B. Clardy

ISBN-10: 0874259770

ISBN-13: 9780874259773

Managers and supervisors will sharpen their analytical and decision-making talents with this new choice of absolutely reproducible case reports. in response to genuine, real-life occasions, those routines arrange supervisors and crew leaders for the not easy difficulties they face in modern complicated place of work. every one case learn contains precis of the case dialogue questions which evoke concept and research urged ideas to the issues offered education pursuits increase participant's listening abilities Empower staff to barter ideas rather supply possibilities for individuals to perform new abilities in a supportive surroundings Illustrate the talents had to reply productively to complicated matters actions conceal functionality appraisal handling successfully Sexual harassment/discrimination dealing with disruptive staff Coaching/counseling staff Hiring the ideal individual

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406 subject : Organizational effectiveness--Case studies, Benchmarking (Management)--Case studies. C. Brussels Mexico City Tokyo Toronto Page iv This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authorita- tive information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service.

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50 Case Studies for Management & Supervisory Training (50 Activities Series) by Alan B. Clardy

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